

Frequently asked questions (FAQ)
Do you offer free shipping?
Only orders over €120 in benelux and germany.
Unfortunately not for other european union countries or beyond.
How many days do I have to return?
Customers can return products within 14 days of receipt. Please note the return conditions listed on our ‘returns’ page.
Is the product of good quality?
We only work with reliable suppliers and ensure that all products meet our quality standards.
Not satisfied? Money back.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email with a tracking number that allows you to track your order.
How do I contact you?
You can reach us at creerenello@gmail.com or through our contact form on the website.
We aim to respond within 24 hours.